ECFI.PH is committed to protecting the privacy of its users and customers. This Privacy Policy outlines the information we collect, how we use it, and the measures we take to secure it. By using the ECFI.PH marketplace, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Information We Collect

Personal Information:We collect personal information such as your name, address, email address, and phone number when you apply as a borrower on the ECFI.PH marketplace. This information is necessary to provide you with the services and support you require.

Financial Information: When you apply for a loan on the ECFI.PH marketplace, you may be required to provide financial information such as your monthly income and employment information. This information is necessary to process loan applications and assess creditworthiness.

User Data: We may collect data about your use of the ECFI.PH marketplace, including the pages you visit, the products you view, and the actions you take on the site. This information helps us improve the ECFI.PH marketplace and provide you with a better user experience.

Use of Information

User Data: We may collect data about your use of the ECFI.PH marketplace, including the pages you visit, the products you view, and the actions you take on the site. This information helps us improve the ECFI.PH marketplace and provide you with a better user experience.

To provide you with the services and support you require: We use the information we collect to provide you with the services and support you require as a lending partner or borrower on the ECFI.PH marketplace. This includes processing loan applications, assessing creditworthiness, and facilitating loan disbursements.

To improve the ECFI.PH marketplace: We use the information we collect to improve the ECFI.PH marketplace and provide you with a better user experience. This includes analyzing user data to identify trends and areas for improvement.

For marketing purposes: We may use your information to send you promotional emails about our products and services. You can opt-out of receiving marketing emails at any time by clicking the “unsubscribe” link in the email.

Disclosure of Information

Third-Party Service Providers: We may share your information with third-party service providers who assist us in providing the services and support you require. These third-party service providers are bound by contract to maintain the confidentiality and security of your information.

Legal Requirements: We may be required to disclose your information if we receive a subpoena, court order, or other legal request.

Business Transfers: In the event of a merger, acquisition, or other business transfer, we may transfer your information to the new owner.

Security of Information

Physical Security: We maintain physical security measures to protect against unauthorized access to our facilities.

Technical Security: We use secure socket layer (SSL) technology to encrypt sensitive information transmitted over the internet. We also use firewalls and other technical measures to prevent unauthorized access to our systems.

Employee Access: Access to your information is limited to those employees who require it to perform their job duties. Employees are trained on the importance of privacy and are bound by strict confidentiality agreements.

Changes to Privacy Policy

ECFI.PH reserves the right to modify this Privacy Policy at any time. Any modifications to this Privacy Policy will be effective immediately upon posting on the ECFI.PH marketplace. Your continued use of the ECFI.PH marketplace following the posting of any modifications to this Privacy Policy indicates your acceptance of the modified Privacy Policy.

Data Retention

We retain your information for as long as necessary to provide you with the services and support you require and to comply with legal requirements. When your information is no longer required, we take steps to securely destroy it.

Your Rights

Access to Information: You have the right to access the personal information we hold about you. To request access, please contact us at our email address at ecfi.ph@gmail.com.

Correction of Information: If you believe the information we hold about you is incorrect, you have the right to request that it be corrected. To request correction, please contact us at our email address at ecfi.ph@gmail.com.

Deletion of Information: You have the right to request that we delete the personal information we hold about you. To request deletion, please contact us at our email address at ecfi.ph@gmail.com. Please note that we may be required to retain certain information for legal or regulatory purposes.

Opt-Out of Marketing: You have the right to opt-out of receiving marketing emails from us. To opt-out, please contact us at our email address at ecfi.ph@gmail.com.

Data Portability: You have the right to request that we provide you with a copy of the personal information we hold about you in a machine-readable format. To request data portability, please contact us at our email address at ecfi.ph@gmail.com.

Concerns: If you have any concerns about our handling of your personal information, please contact us at our email address at ecfi.ph@gmail.com. We will investigate your concern and take any necessary action to address it.

Contact Us

At ECFI.PH, we take the privacy of our users and customers seriously. If you have any questions or concerns, please do not hesitate to contact us. We are committed to ensuring the privacy and security of your information.